Making the Fan

Making the Fan

Por: David Millay
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 
139 episodios disponibles

Latest episodes of the podcast Making the Fan

Mostrando página 6 de 7

Modern Work and Digital Experiences w/ Jared Spataro 25/10/2020
Virtual Fan Engagement Opportunities w/ Brad Wurthman & Chris Grosse 13/10/2020
The Culture of a Challenger Brand w/ Scott Carr 21/09/2020
Personalizing the Guest Experience w/ Brian Betts 03/09/2020
From Patient Experience to Fan Experience w/ Quint Studer 20/08/2020
An Event with Thirty Thousand Fans Post-COVID19 w/ Drew Bedard 05/08/2020
Sports, Resorts & Entertainment w/ Mike Crawford 22/07/2020
The Business Behind ESPN World Wide of Sports w/ Mike Millay PART 2 13/07/2020
The Business Behind ESPN Wide World of Sports w/ Mike Millay PART 1 11/07/2020
Creating Moments that Matter w/ Jahaan Blake 02/07/2020
Building & Sustaining a Culture of Service w/ Kevin Gober 14/06/2020
Merging Physical & Digital Worlds w/ Javier Martinez Garcia 05/06/2020
Measuring Your Customer Experience w/ Moon Javaid 29/05/2020
Premium Service vs. Customer Service w/ Barry Jacobson 17/05/2020
Insight Gathering w/ Jill Marchick 09/05/2020
Building a Customer-Centric Business in Africa w/ Samir Ibrahim 24/04/2020
Leading Through Crisis w/ Doug Thornton 14/04/2020
Stepping Past Your Competition w/ Justin Schneider 07/04/2020
Ignite a Culture of Innovation w/ Duncan Wardle 29/03/2020
First 180 Days in the Chair w/ Laird Veatch 24/03/2020
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