In this episode, I'm talking to Emily Malen who is Front of House and Access Development Manager at Theatre Royal Nottingham and Royal Concert Hall.  What she stresses is the importance of listening and learning from your audiences, and always pushing forward, looking at the latest technology, training your staff, communicating with every department in the building, and also your visiting audience, and visiting show.Links Royal Theatre Nottingham and Royal Concert Hallhttps://trch.co.uk/whats-on/ Attitude is Everythinghttps://attitudeiseverything.org.uk/ Vocaleyes – audio description listings and informationhttps://vocaleyes.co.uk/ StageText – captions in theatrehttps://www.stagetext.org/ TheatreSign – BSL interpreters and performanceshttps://theatresign.com/ Signed Culture – supporting BSL access to the artshttps://www.signedculture.org.uk/ Thanks for listening! You can see all episodes on my website www.alicegilmour.com.

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