How Customer Centricity Gets Lost In Our Metrics

23/06/2025 8 min Episodio 175
How Customer Centricity Gets Lost In Our Metrics

Listen "How Customer Centricity Gets Lost In Our Metrics"

Episode Synopsis

This is the AI generated discussion of my post, How Customer Centricity Gets Lost In Our Metrics.  It's pretty good, about a B+ (but I'm a tough grader).   Enjoy!
Here is the link to the original post:  https://partnersinexcellenceblog.com/how-customer-centricity-gets-lost-in-our-metrics/