Episode Synopsis "Two Sides of the Coin: Part 1"

Mediation and Enforcement has two main functions - informal consumer complaint mediation and enforcement actions related to statutory violations. Find out what kind of complaints the division receives, and how those complaints are processed.

Listen "Two Sides of the Coin: Part 1"

More episodes of the podcast Making a Difference

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• PSAM? WHAT’s a PSAM?
• Safety First: Fair Rides
• Quality Matters: The Fuels and Fluids Laboratories
• Pumping It Up: Petroleum and LP Gas Inspections
• Weighty Measures: What is the Metrology Lab?
• Skimmers: What are credit card skimmers?
• Two Sides of the Coin: Part 2
• Compliance is Required
• Two Sides of the Coin: Part 1
• Unsolicited Communications
• The Information Clearinghouse
• Strategic Plan