Andrew Wallace - Product Design, Adding Customer Value and SaaS Growth

Maker Mixtapes
06/01/2021 39 min Episodio 2
Andrew Wallace - Product Design, Adding Customer Value and SaaS Growth

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Episode Synopsis


Andrew Wallace is the Managing Director and CPO at SmileBack, a SaaS product in the customer satisfaction space. Andrew shares his journey from journalism to product, as well as his advice for stimulating growth by adding value to customers, and the ingredients to build a world-class product they love.

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