Every industry requires service. In this episode of Magic in the Room, Luke, Hannah, and Chris discuss how to deliver outstanding customer service by developing high trust relationships, being responsive, and providing quality. Focusing on the Big Six of Clean, Safe, Comfortable, Fun, Fast, and Friendly in many industries will ensure customer satisfaction.   Research in this Episode: The bounds of service and the Service Profit Chain (PDF)   Get a free Magic in the Room hat by posting a review and sending a screenshot to [email protected]   Music by evangrimmusic.com Recorded at storycatcher.studio Support from techblogwriter.co.uk

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