21: The Bounds of Service

07/07/2020 1h 5min Episodio 21
21: The Bounds of Service

Listen "21: The Bounds of Service"

Episode Synopsis

In this episode, Hannah, Chris and Luke explore the question "what is service?" and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences!