ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "2: Talk to your customers"
Episode Synopsis
In this episode, Kyle and Landon discuss the importance of talking to customers.Today’s Topics:Increasing pricesShape Up (everybody's doin' it)"Talk to your customers" buzzwordsKyle gripes about a poor support experience (as a customer)Platform risk (for Userfeed)Is live chat a distraction?Support as a differentiatorLinks & Resources:Shape Up book by BasecampIntercomMade with Grit website - give us feedback!
More episodes of the podcast Made with Grit
59: Section 174 with Michele Hansen
30/03/2023
58 : Chris Reedy, Big Band Software
28/03/2023
57 : The Year So Far and Looking Ahead
21/02/2023
56 : A few of our favorite (software) things
13/12/2022
54: Building a 7 & 6-figure SaaS at the same time with Tom Jacquesson of Tweethunter and Taplio
04/10/2022
51: Starting a couple of new businesses
27/07/2022
In God we trust