In this episode of the podcast, we welcome back on John Clark from Fit3Sixty. Topics Covered: In 4 years you've gone from just surviving in a sports development career to being the owner of 3 gyms, what do you think has been key to your success?   How he has gone about bringing on and continuing to improve his staff. Why the creation of culture has been essential for Fit3sixty's growth. If John thinks you have to look the part to be a personal trainer. How he's dealing with working so many hours at the minute. Why he puts such a focus on customer experience. How they've managed to get 50% of new sales from referrals. If John feels personal trainers should have a goal of getting their own facility. How his role has changed since the growth of the business.   Books Mentioned - Shoe Dog & Legacy John's email - [email protected]

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