Custom is Key: Crafting Bespoke Event Experiences Through Relationships

07/08/2025 23 min Temporada 2 Episodio 1

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Episode Synopsis

In this relationship-driven episode of Lobby Talks, weexplore how deep partnerships and trust are the secret ingredients to crafting unforgettable, one-of-a-kind event experiences. Joining us are two industry powerhouses: Melanie Bradshaw, VP of Global Events at SeneGence, and Rachell LeLeux, Director of Sales & Marketing at Marriott Tulsa Southern Hills.Together, Melanie and Rachell share the story of how their professional relationship began—and how it has evolved into a true partnership rooted in trust, collaboration, and open communication. Their strong connection has inspired the hotel’s team to go above and beyond, delivering “unreasonable hospitality” through hyper-customized touches, surprise moments, and seamless alignment between venue and event goals. From personalized detailsto intuitive service, their relationship led to an unforgettable experience and a partnership for the future. The episode also highlights the heart behind SeneGence’s mission, including their work through the Make Sense Foundation, a charity dedicated to empowering women and children. Learn more at: https://makesensefoundation.org

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