ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "How to Create an Amazing Customer Experience"
Episode Synopsis
Key Takeaways:Customer-centric vs Company centricRemoving customer pain pointsTaking your experiences to the next levelVOC (Voice of the customer) and AOC (Action of the customer)Small changes you can make (SPE) If you wanna learn more about Dan Gingiss check out his:LinkedIn: @dangingessTwitter: @dgingessWebsite: https://dangingiss.com/
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