On this episode of Westside Stories, Bryan DaSilva, Head of Retail Operations at Westside talks about the many ways in which Westside is committed to ensuring the best shopping experience for its customers at its stores. From handling customer complaints and feedback delicately, tailoring store offerings based on location, to designing inviting store spaces, Bryan talks about how Westside believes that the customer is not just right, but also king.    Shop the look here: www.westside.com Follow Westside here: https://www.instagram.com/westsidestores   CREDITS: Guest: Bryan DaSilva Executive Producer: Umashan Naidoo Creative Director: Liana Deboo Created by Westside   This is a Maed in India production. Head of Production: Mae Mariyam Thomas Project Manager: Shaun Fanthome Head of Audio Production: Kartik Kulkarni Sound Editor & Mix Engineer (Audio Episode): Lakshman Parsuram Mix Engineer (Video Episode): Nihar Temkar Senior Producer: Ruchi Sawardekar Director and Video Editor: Jishnu Guha Recorded at The Indian Audio Company

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