Send us a textIn the emergency communication profession, 9-1-1 operators and dispatchers will often times receive a battering from irate callers who speak with them in a less than civil manner. Expletives, derisive comments, and cruel remarks are among the insults which are hurled at telecommunicators whos job it is to help the public. But how should a 9-1-1 operator respond when the caller is being abusive towards them?As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to [email protected] the show

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