In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, talks with Nikola Baumann, Ph.D., co-director of the Central Clinical Laboratory and Central Processing Laboratory at Mayo Clinic. They discuss specimen challenges that may arise within an outreach laboratory and strategies for quality management. Specific topics of discussion include:Quality management methods for high-volume and automated laboratories.Assessing and maintaining specimen integrity.Handling unexpected situations and tips for effective communication with clients.

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