Listen "Conveying the Value of the Hospital Laboratory"
Episode Synopsis
In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, talks with Erin Hoffman, division director of hospital sales and services at Mayo Clinic Laboratories. They discuss the value of the hospital laboratory, the challenges and opportunities facing community labs today, and how to have impactful conversations with hospital leadership. Specific topics of discussion include:The greatest strengths and biggest challenges of a hospital or community-based laboratory.How keeping laboratory tests local benefits patients and drives revenue.How to effectively communicate the value of the hospital laboratory to executive leadership.
More episodes of the podcast Leveraging the Laboratory
How to Master Service Recovery
31/03/2025
Elevating Your Customer Service
24/02/2025
Getting the Most Value From Customer Surveys
27/01/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.