Listen "What to do or say when clients say they don't want anyone else working on them? š³"
Episode Synopsis
šļø Episode Summary:What do you do when a client says, āI donāt want anyone else working on meā? Itās a challenge many stylist face, especially when transitioning to a new business model with assistants. But hereās the truthāyou cannot let clients dictate how you run your business. In this episode, weāre breaking down exactly how to handle pushback from long-time clients while building a sustainable, scalable salon model.š” Hereās what weāre covering:ā
Why you canāt let one guest make you believe ALL your clients feel this wayā
How to shift your mindset and trust your assistantābecause if you donāt, your guest wonāt eitherā
The impact on your assistant when you allow some clients to āopt outā of working with themā
A personal story about what happened when I allowed a guest to book with only meāand how it backfiredā
How to confidently communicate the shift to your clients (with SCRIPTS you can use right away!)ā
Knowing when to bless and release guests who arenāt aligned with your business growthš§ Listen now!Ā š¢ Resources & Next Steps:š¹ Grab our Luxury Language Cheat SheetĀ ā https://lg-education.kit.com/b573cc9fdfš¹ Suggest podcast topics here ā https://forms.gle/AzRucZytSzStYy1aA š¹ Follow us on Instagram: @lacey_geboš¹ Follow us on Facebook: The New Era of Assistant TrainingĀ š If you found this episode helpful, donāt forget to subscribe & leave a review! āāāāā
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