What to do or say when clients say they don't want anyone else working on them? 😳

03/03/2025 16 min Episodio 112

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Episode Synopsis

šŸŽ™ļø Episode Summary:What do you do when a client says, ā€œI don’t want anyone else working on meā€? It’s a challenge many stylist face, especially when transitioning to a new business model with assistants. But here’s the truth—you cannot let clients dictate how you run your business. In this episode, we’re breaking down exactly how to handle pushback from long-time clients while building a sustainable, scalable salon model.šŸ’” Here’s what we’re covering:āœ… Why you can’t let one guest make you believe ALL your clients feel this wayāœ… How to shift your mindset and trust your assistant—because if you don’t, your guest won’t eitherāœ… The impact on your assistant when you allow some clients to ā€œopt outā€ of working with themāœ… A personal story about what happened when I allowed a guest to book with only me—and how it backfiredāœ… How to confidently communicate the shift to your clients (with SCRIPTS you can use right away!)āœ… Knowing when to bless and release guests who aren’t aligned with your business growthšŸŽ§ Listen now!Ā šŸ“¢ Resources & Next Steps:šŸ”¹ Grab our Luxury Language Cheat SheetĀ  → https://lg-education.kit.com/b573cc9fdfšŸ”¹ Suggest podcast topics here → https://forms.gle/AzRucZytSzStYy1aA šŸ”¹ Follow us on Instagram: @lacey_gebošŸ”¹ Follow us on Facebook: The New Era of Assistant TrainingĀ šŸ‘‰ If you found this episode helpful, don’t forget to subscribe & leave a review! ⭐⭐⭐⭐⭐

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