This week we're joined by Paul Stephenson Director, Learning - Client Relationships at TIAA to discuss his approach to learning and development. The secret is.... people. We cover everything from human connection, to AI, and cohort-based training. Hope you enjoy! 🔗 Connect with Paul Stephenson via LinkedIn: https://www.linkedin.com/in/paulr4stephenson/🔗Check out Pauls books here: https://www.lulu.com/spotlight/pr4s🔗Learn more about TIAA: https://www.tiaa.org/publicWhat's Inside This Episode? People Over Tech: AI is a tool, not a replacement—L&D should always start with people.Measuring Success: Using Six Sigma and real-world KPIs to track training impact.Making Training Less Painful: Test-out options and adaptive learning paths.AI in L&D: Enhancing coaching and leadership training.Onboarding at Scale: How TIAA trains 100+ new hires per quarter efficiently.Doing More with Less: Smart restructuring and redeploying talent.At ttcInnovations, we help businesses create lasting change with immersive learning experiences. Through instructional strategy, design, and content development we empower employee confidence, performance, and results.💡 Looking for custom learning experiences without licensing fees? Contact us for a free consultation! https://bit.ly/4aOhPKq 🤝 Need extra hands fast? Try staff augmentation! Click here to get matched with experts in 48 hours - no job posting needed. https://bit.ly/3RiEfLT🚀 Simplify outsourcing with our subscription plans - predictable pricing and limitless innovation. Book a meeting for your free first week! https://bit.ly/3RiEfLT🎯 Boost results with serious games for optimal retention and results. Contact our Sales team to learn more: https://bit.ly/3RiEfLT

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