Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

Lean 911
15/05/2025 1h 2min Episodio 59
Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

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Episode Synopsis

In this episode, Mark DeLuzio talks about Lean Horizons' Managing Director Jon Boucher discussing the span of control necessary for problem-solving. In particular, Mark and Jon address the following:




What is span of control, and why is it important for any lean journey



Problem Solving – What is the definition of a problem?



What is meant by standards? How do you begin, how deep do you go, and what is the timeline?



What is the purpose of a line? (to expose the problems)



Who "owns" problem-solving? What is the role of the operator?

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