Managing Knowledge with Nicole Papaioannou Lugara

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Episode Synopsis

Every good training or learning program has to start with a foundation of knowledge. This is the documentation that tells you the proper processes and procedures you need to learn. Though this sounds simple, it is often a very difficult and overlooked step of the training process. This week we talk with Nicole Papaioannou Lugara from Your Instructional Designer about knowledge management and how companies can do it better.

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