Alain Hunkins helps high achieving people become high achieving leaders. Over his twenty-year career, Alain has worked with over 2,000 groups of leaders in 25 countries. Clients include Wal-Mart, Pfizer, Citigroup, General Electric, State Farm Insurance, IBM, General Motors, and Microsoft. In addition to being a leadership speaker, consultant, trainer, and coach, Alain is the author of Cracking the Leadership Code: Three Secrets to Building Strong Leaders. (Wiley, March 2020), which was endorsed by leadership luminaries Jim Kouzes, Barry Posner, and Marshall Goldsmith. A faculty member of Duke Corporate Education, Alain’s writing has been featured in Fast Company, Inc., Forbes, Chief Executive, Chief Learning Officer, and Business Insider. In this episode, we talk about how leaders work hard to try and be a great leader, but sometimes lack the proper mind-set and tools. Alain provides a road map along with tips and tools to cracking the leadership code through Connection, Communication, and Collaboration.Key Takeaways:ConnectionLeadership is a relationship between a person who leads and a person who followsDemonstrate empathy; caring for you people is the number one thing that will increase engagement and retentionCognitive empathy - knowing how people feelAffective empathy - heart-based; you can feel what people are going throughCommunicationWe need to have a shared understanding of each other; align on what you mean, what you say, and what you hearGive context to why and what you are talking aboutProvide insights and not just information“Ask for a receipt”, i.e., go around the table and recap what everyone is doing        CollaborationDesign an environment focused on results and value vs. time spent on tasksGive ownership to your people. Give them the space and autonomy to workLook at your systems and processes to ensure efficiency, especially in a work from home environment, i.e., carve out time for focus to reduce interruptionsCreate workplace rituals to make your engagements memorable. Your employees should feel excited or secure or happy to be there working with youLeadership ResourcesCracking the Leadership Code: Three Secrets to Building Strong Leaders, by Alain Hunkinshttps://www.alainhunkins.com

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