🎥 Sunday Reset with Steven | 10Aug 2025The Storm You Didn’t See ComingOprah once said:“True forgiveness is when you can say, ‘Thank you for that experience.’”Richard Branson swears by calling first when tensions rise-because a voice reveals what words on a screen hide.And one of my favourite CEOs once told me:“Nine times out of ten, the thing you’re angry about isn’t actually what’s happening.”A CEO I know lived this perfectly.She was mid-draft on a blistering email to a partner who’d just missed a huge deadline. Every line sharpened with frustration.Then she stopped.Picked up the phone.On the other end?A full systems meltdown. Two days offline. No malice. No negligence. Just a storm they hadn’t seen coming.Email deleted. Frustration gone. Partnership saved.“The Unsent Email Mindset”Before you assume intent, check the facts.Before you hit send, make the call.It’s not about being soft-it’s about being smart.It preserves trust. It keeps decisions clean. And it frees your head from carrying unnecessary battles.This weekend, I was in Birmingham with Dr Karl George,MBE. We were working on GovernAI for Boards. It’s a innovative and ultimate compass to help boards lead AI with clarity and confidence before the technology leads them. Look out for the launch in a few weeks. (I will share further in due course) That work reminded me of another concept: Locus of Control-first defined by Julian Rotter in 1954.▫️External locus: “This is happening to me.”▫️Internal locus: “This is my move to make.”The best leaders I know-CEOs, athletes, creators-default to internal.When the market slows, they ask, What’s our play?When a plan stalls, they ask, Where’s the pivot?The moment you outsource responsibility for your outcomes, you hand away the power to change them.Your reset for this week:

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