Listen "Mastering the coaching capability: fixing feedback"
Episode Synopsis
In this episode, Ant and Terry dive into their top tools, tips and tricks for giving effective feedback as a leader to improve performance without triggering defensiveness. Also in this episode:The optimal ratio of positive to constructive feedback for building a high performing team. The simple 3 part framework for structuring feedback that creates commitment and change. A live example of a seasoned manager giving both constructive and positive feedback to a direct report. How to use 'wise criticism' to frame your feedback in a way that enhances relationships and instantly amplifies effort.
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.