Ep. 21 I'm a lousy friend - How did I realize it and how I overcame itIn this episode, I will be sharing with you how I am a lousy friend, how I found out, and how I became a better friend.In business, your goal is to give solutions to your customers. If you cannot provide the best solution that your customers need, how can you make a profit?To put it bluntly, potential customers seek what they need. So before you offer something to them, you must address their problem. What is their problem and how can you help them? What value can you give so that your customers will continue to come back and purchase your product?Key Takeaways:1. It’s a struggle to reconnect with old friends especially if you’re on a different stage of life2. The best way to know someone better is to ask questions3. Learn the act of listening and be a better listener4. You become a better person when you engage with your customers more5. Encouragement is an important key in building a relationship with peopleKey Resources:Visit Me on Facebook: https://www.facebook.com/askjoanneleeConnect With Me on Linkedin: https://www.linkedin.com/in/askjoanneleeVisit Me on Instagram: https://www.instagram.com/askjoannelee/Tune in to My Podcast: https://shor.by/leaderactivatedshow

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