“Managerial courage can change your culture, grow your business, and grow your people. It checks all the boxes.'"In this episode, Floyd Senior Executive Coach Michele Marquis outlines the three-step process for practicing managerial courage that promotes innovation in the workplace. It's not an easy system to follow, but it is simple. Michele and Kate also dive into crafting role descriptions that define not just what a job is but how it should be done and how regular check-ins can make difficult conversations more manageable. Listen in as they discuss the importance of setting clear expectations, inspecting work, and coaching team members to grow and improve.In this episode, you’ll learn:Setting clear expectations, inspecting work, and coaching team members can help create better outcomesWhen team members trust each other and the culture promotes experimentation, it enables creativity to flowExpectations on behavior should be linked to role descriptions along with what needs to be doneThings to Listen for: [02:56] Establishing clear expectations[05:23] Hiring the right people and inspecting work[08:30] The power of consistent coaching[12:22] Normalizing difficult conversations[15:55] Creating a culture of trust that fosters innovationResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Michele Marquis’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

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