Leadership, employee engagement, and building/sustaining an organization’s culture are all contact sports – each requires people to work in parallel and are reliant on each other to be successful. Building and maintaining professional relationships is critical.          Episode Summary: Special guest Kelly Wojda, – recently retired VP of Global Learning and Development at Caterpillar Inc., shares her perspectives and experiences on the importance of building strong relationships, setting clear leadership expectations, and recognition (non-financial reinforcement) in driving high performance. Examples are shared from her diverse leadership roles.        Whiteboard Notes:   Reflection Questions: What impact would it have on your overall organization’s performance if more employees “loved what they were doing?” How safe is your organization – physically and psychologically? How do you know? Intelligent failures are usually the result of “efforts to learn or try something new that one can’t possibly do perfectly the first time.”  How are failures viewed in your organization? What impact would After Action Reviews have on your organization’s ability to capture both best practices and lessons learned? What wastes would be minimized or avoided? What common tools or techniques does your organization currently use to capture these?

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