In this practical episode of the KuppingerCole Analyst Chat, Patrick Teichmann joins Matthias Reinwarth to address a surprisingly common organizational issue: IAM teams being tasked with solving everything. From HR data gaps to legacy tool cleanup and cross-department handovers — IAM teams often inherit work that isn’t truly their responsibility. This episode is a call to realign IAM strategy with clear ownership, realistic boundaries, and strong service delivery. In this conversation: Why not everything is an IAM problem Common traps: onboarding issues, ownership gaps, tool clutter How to set boundaries without damaging collaboration Using operating models and RACI matrices to define IAM’s real scope Why focusing your IAM team improves service quality and security How to justify saying “no” — with strategy to back it up Preparing for IAM scalability, sustainability, and new regulations Key takeaway: Sharpening your focus as an IAM team isn't about doing less — it’s about doing what matters most, better.

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