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Knowledgebase Ninjas

Knowledgebase Ninjas

Por: Gowri Ramkumar

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

151 episodios disponibles

Latest episodes of the podcast Knowledgebase Ninjas

Mostrando página 3 de 8

Improving documentation with user feedback with Iga Koprowska, Akamai 03/04/2024

Building developer-friendly API documentation with Hannah Kahn, Azion 14/03/2024

Migrating documentation: Best practices and challenges, with David Ingram, Medallia 15/02/2024

The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband 01/02/2024

Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera 28/12/2023

Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google 30/11/2023

Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto 04/10/2023

API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX 28/06/2023

Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle 14/06/2023

Navigating Team Dynamics in Technical Writing with Yael Basford, Senior Technical Writer, Akamai 17/05/2023

Conversation on Technical communication, Ideal persona, and Integrating writers into development with Avi Chazen, Technical Communicator at Sage 19/04/2023

Documentation as Customer Success and Retention Tool with Isa De Abreu, Lead Technical Writer at Nexudus 23/03/2023

Hard skills vs soft skills in technical writing with Jonathan Glassman, Senior Technical Writer, GitLab 24/02/2023

In Conversation with Jessica Valero Gil, Senior Technical Writer at Zapier on Document Development Life Cycle (DDLC) 26/01/2023

User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra 20/12/2022

How to build style guides that enhances the customer journey with Marty Yu, Senior Technical Writer at CrowdStrike 30/11/2022

Discussing how to transition from an English Professor to Technical writer with Lindsey Gilbert, Technical Writer at Paradox 28/09/2022

How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning 24/08/2022

Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud 22/07/2022

What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd 21/06/2022

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