Exploring AI in Technical Writing with Jason Christie, Shopify

14/10/2025 21 min Temporada 3 Episodio 26
Exploring AI in Technical Writing with Jason Christie, Shopify

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Episode Synopsis


In this episode of the Knowledge Base Ninjas podcast, Jason Christie, Technical Writer Senior Lead at Shopify talks about how AI is transforming the day-to-day work of technical writers. He shares examples of using AI to enforce writing standards and streamline editing, allowing writers to focus on higher-level collaboration and mentorship. He emphasizes that AI still struggles with accuracy and nuance, especially when it comes to producing high-quality, reliable documentation. He also talks about choosing or integrating AI tools into existing workflows, and a lot more. Thank you for tuning in!   In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.  Simply use this link - https://bit.ly/4ktBnZZ to start your free trial 

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