Ripple Effect: Rethinking Retail | Barbara Kahn

Knowledge at Wharton
02/09/2025 17 min
Ripple Effect: Rethinking Retail | Barbara Kahn

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Episode Synopsis

Wharton's Barbara Kahn, author of The Shopping Revolution: How Retailers Succeed in an Era of Endless Disruption, explains the latest trends in retail, how AI fits into the customer experience, and what's to come for brick-and-mortar. This Ripple Effect episode is part of the “Future of Retail” series. Hosted on Acast. See acast.com/privacy for more information.

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