Dealing with Difficult Customers? How Gig Workers Push Back

Knowledge at Wharton
23/03/2022 14 min
Dealing with Difficult Customers? How Gig Workers Push Back

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Episode Synopsis

When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton’s Lindsey Cameron. Hosted on Acast. See acast.com/privacy for more information.

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