In this episode of Kev Talks: Real World Global Logistics, Kevin Parkerson and Kevin Higgins sit down with Milind Balaji, an experienced supply chain leader, to discuss the human, technological, and strategic elements shaping modern supply chains. Milind shares candid insights from his decades of experience, offering advice for current and aspiring supply chain professionals, while reflecting on the personal and professional lessons that have guided his career.Key Themes & Takeaways1. People and Team DynamicsEffective supply chain teams are built on trust, shared values, and strong communication.Teams must be agile, able to pivot quickly, and responsive to changing priorities.Listening to all levels of the organization—especially frontline employees—can uncover innovative ideas and solutions.2. Mentorship and Professional GrowthEarly mentorship is critical to navigating complex organizations and accelerating career growth.Being both a mentee and a mentor strengthens professional networks and creates lasting impact.Continuous learning and exposure to different facets of the supply chain—ports, carriers, factories—enhances understanding and expertise.3. Modern Supply Chain ChallengesTraditional supply chains were built for predictable demand patterns. Recent disruptions, including COVID-19, global trade shifts, and rising customer expectations for speed and visibility, require more adaptive approaches.Resilience is built by people and leaders, not just dashboards or systems.4. The Role of TechnologyAI, automation, and predictive analytics are transforming supply chains, moving professionals away from transactional tasks toward higher-value strategic decision-making.Generative AI today and agentic AI in the near future promise to improve workflow efficiency, enhance forecasting, and allow leaders to focus on proactive rather than reactive problem-solving.5. Future Supply Chain TrendsSupply chains will become more integrated, agile, and resilient, with silos between planning, operations, execution, and sales breaking down.Strategic decision-making, networked relationships, and technology adoption will define the supply chain of the future.6. Advice for Emerging LeadersStay curious and comfortable with uncertainty; challenges are daily.Build deep expertise in specific areas while maintaining a broad understanding of end-to-end operations.Cultivate relationships—they are critical capital for problem-solving and career growth.7. Personal Insights and ReflectionsCareer satisfaction comes from embracing new challenges, adopting emerging tools, and lifelong learning.Outside of work, family, hobbies like baking, and engagement with the industry in creative ways keep him grounded.Favorite maritime movie: Captain Phillips for its attention to detail and authenticity.Early career anecdotes, like overindulging in MREs, highlight personal growth and learning through experience.Episode TakeawayResilient and successful supply chains are built by people who are curious, adaptable, and committed to relationships. Technology and AI will reshape workflows, but leadership, mentorship, and human connection remain at the heart of supply chain excellence. This episode is sponsored by The Port of New Orleans.  For more information, visit www.portnola.com

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