In this episode, we dive into the moments no facility wants to face—unexpected outages and near-disaster situations. Host Joe O’Dwyer sits down with Nick Palko, a Business Development Manager/engineer who works hands-on with electrical systems, and Matt Saunders, a customer who’s experienced firsthand how close calls and outages test resilience. Recorded live from the field, you may hear a little background noise as the conversation unfolds—but that only adds to the authenticity of hearing these experiences straight from those who lived them. Together, they share stories of recovery, the lessons learned, and what it takes to prevent the next crisis.

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