Adam Toporek
Customer Service Expert, Keynote Speaker, Author, Podcast Host, Trainer and Strategic Advisor
Be Your Customer’s Hero
Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line.
Adam is the author of Be Your Customer's Hero, the founder of the popular Customers That Stick® blog, the co-host of the Crack the Customer Code podcast, and the creator of the virtual training course, How to Deal with Difficult Customers. Adam is regularly ranked as a top customer experience thought leader and has been cited in Entrepreneur, Forbes, AMA, and over 100 other media.
Website
https://customersthatstick.com
Crack the Customer Code Podcast
http://crackthecustomercode.com
LinkedIn
https://www.linkedin.com/in/adamtoporek
Twitter
https://twitter.com/adamtoporek
Leadership Quote
“You are what you focus on.”
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