How Mastercard Uses AI to Rewire HR for Employee and Business Performance

04/06/2025 19 min
How Mastercard Uses AI to Rewire HR for Employee and Business Performance

Listen "How Mastercard Uses AI to Rewire HR for Employee and Business Performance"

Episode Synopsis

Anshul Sheopuri, Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR.
From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use AI strategically across a fast-growing, tech-first company at the forefront of AI innovation—and he gives tips on how to get started.
Additional Information
Artificial Intelligence in HR: Certificate Course in Galileo Learn
The End of HR As We Know It? AI Is Starting To Change Everything.
The Rise of the Superworker: Understanding The Deep Impact of AI on Business
At the inflection of AI and HR: How we’re equipping employees for the AI era (by Mastercard)