In this podcast, JAMS neutrals Hon. Bonnie H. MacLeod (Ret.) and Hon. Nancy Holtz (Ret.) discuss what to look for when selecting a mediator and the questions and considerations that may guide that process. During this conversation, the judges share what they believe are the core criteria to look for when choosing a mediator, including strong mediation skills, empathy, reputation and temperament. They also discuss how subject matter experience comes second to strong mediation skills, and that parties should focus more on selecting mediators with a demonstrated ability to close cases and less on selecting an individual who is well versed in the jargon specific to their industry. Judge MacLeod and Judge Holtz also share how the process to dispute resolution can vary across mediators, the types of cases where mediators are the most valuable and the common questions received by mediators when parties are determining whom to approach for their case.

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