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Listen "episode 21- It's a lovely time to be more like Nancy & Fred"
Episode Synopsis
In today's episode of It's a lovely time we're talking about what I mean when I say to be more like Nancy & Fred. We're back in the realm of entrepreneurship but specifically related to customer service and creating an experience that people will not forget.
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
So when you think about ways to create and experience and implement this into your business what comes up for you?
Start with putting yourself in your team and or customers shoes. how would you want to be heard, seen, recognized?
I'm sharing some specific examples of above and beyond customer service I've received from my incredible SHIPT shopper, Nancy. While I can't guarantee the experience like mine with Nancy, I would highly recommend checking out SHIPT and if you're in Denver, maybe you'll get so lucky to have her shop for you!
and how she made me think of Fred the postman!
TED Talk about Fred by Mark Sanborn- Fred the Postman
watch it here
Ultimately, as I was thinking about this episode, I realized it's not just to be more like Nancy and Fred, but more like Jesus.
-------
Hello lovely,
Meg here, I'm glad you stopped by to listen in!
Please always feel free to DM me on IG! I look forward to growing with you and sharing my experiences in this crazy journey and would love to hear more about yours.
Megs IG | It's a Lovely Time IG
X's & O's, Megs
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
So when you think about ways to create and experience and implement this into your business what comes up for you?
Start with putting yourself in your team and or customers shoes. how would you want to be heard, seen, recognized?
I'm sharing some specific examples of above and beyond customer service I've received from my incredible SHIPT shopper, Nancy. While I can't guarantee the experience like mine with Nancy, I would highly recommend checking out SHIPT and if you're in Denver, maybe you'll get so lucky to have her shop for you!
and how she made me think of Fred the postman!
TED Talk about Fred by Mark Sanborn- Fred the Postman
watch it here
Ultimately, as I was thinking about this episode, I realized it's not just to be more like Nancy and Fred, but more like Jesus.
-------
Hello lovely,
Meg here, I'm glad you stopped by to listen in!
Please always feel free to DM me on IG! I look forward to growing with you and sharing my experiences in this crazy journey and would love to hear more about yours.
Megs IG | It's a Lovely Time IG
X's & O's, Megs
More episodes of the podcast It's a Lovely Time
Episode 33- It's a lovely time to make time for your family, by taking care of yourself first
03/04/2023
Episode 32- It’s a lovely time to chat with Carl from Local Business Hacks- a reintroduction to Meg
27/03/2023
Episode 30- It's a lovely time to become who you were meant to be, there are no shortcuts
27/02/2023
In God we trust