Up next on Pass the Secret Sauce, we have Richard Sheridan ─ the CEO, co-founder and Chief Storyteller at Menlo Innovations - a custom software design and development company in Ann Arbor, Michigan. His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it. He has a passion for creating joyful work environments which led to his bestselling and widely celebrated book, Joy, Inc. - How We Built a Workplace People Love.  His highly anticipated second book, Chief Joy Officer will continue to prove that a positive and engaging leadership style is actually good for business. In this episode we discuss: Richard’s favorite books that gave him hope in his career  [4:40] How his upbringing influences his way of communicating with people  [6:20] Writing his first two-line program that won an international programming contest  [8:30] The catalyst that made Richard leap into starting his own company  [13:00] The major problem in the software industry ─  the tower of knowledge problem  [19:00] Teaching cultural norms to their workforce; where the concept came from  [21:00] The productivity level of people working together [24:55] How much they spent on the unique process of their workforce [28:30] Making demonstrable software for clients every five days  [30:45] Types of clients they worked with  [32:10] Challenges they typically face in their workforce [36:30] How does the remote process look like [40:20] Quotable Quotes A high-performing team creates lasting value on a software project. It’s isn’t the efficiency of the programmers; it’s about the effectiveness of the results that those programmers create   Links to sources and tools Get to know Rich: richardsheridan.com Virtually' visit the Menlo Software Factory - we offer free virtual tours weekly Learn more at menloinnovations.com Get his books on Amazon Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear Joy, Inc.: How We Built a Workplace People Love Stream other PTSS episodes: TECH Thanks for listening. Don’t forget to like us on Facebook: https://www.facebook.com/passthesecretsauce to get updates on new episodes. If you haven’t already, please follow and leave a review for our podcast, we’ll really appreciate it. And as always, don’t forget to pass the secret sauce. Support our podcast If you’re a fan of the show, there are three simple things you can do to support our work: Subscribe, rate and review: https://podcasts.apple.com/us/podcast/pass-the-secret-sauce-by-matt-shields/id1506940483 the podcast on iTunes or wherever you subscribe. Tell a family member, friend, or colleague about the show. Subscribe to us on YouTube: https://www.youtube.com/channel/UCJ5eItxsGWyGKC91zd1pzbA and follow us on LinkedIn: https://www.linkedin.com/company/pass-the-secret-sauce-podcast This podcast is hosted by

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