Episode Synopsis "The pandemic has impacted CX"
Hey! This is Nitin and you are on Insurtech 101 Podcast today. Here we talk insurance and technology in insurance. Problems. Solutions. And what is out there, may it be interesting use cases, listening from experts and answering some of your questions. Sponsored by Yoors, an insurtech based out of Singapore, helping big brands in insurance with innovative digital solutions in consumer experience, underwriting, claims, pricing and much more. Contact them at [email protected]. Today we invite Damien Cummings to our show to dig deeper on the topic of CX. Damien is the Chief, Digital Strategy & Leadership at the National University of Singapore (NUS-ISS), Entrepreneur, Marketer and Digital transformation expert. We speak to him on CX and the impact of the pandemic in financial services.