Topdanmark's Thomas Erichsen on Leveraging Technology to Deliver Superior Customer Experience

12/05/2021 15 min Episodio 16
Topdanmark's Thomas Erichsen on Leveraging Technology to Deliver Superior Customer Experience

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Episode Synopsis

Topdanmark Group EVP and CTO discusses how the insurer is modernizing its technology, creating a holistic view of the customer, and empowering its channels with stronger digital capabilities, all to ensure the best possible customer experience.