In this episode of the Weekly Insurance News Wrap, Paige Estritori discusses the rising fraud issues in Australia's insurance industry and how the sector is increasingly turning to artificial intelligence (AI) for solutions. Both locally and internationally, fraudulent insurance claims are inflicting massive financial consequences. Former cybercrime detective, Andrew Gill, is spearheading fraud prevention strategies in Australia to combat complex 'shallowfake' scams enabled by generative AI. Industry leaders are advocating for changes in business culture and regulatory frameworks to improve data sharing and preempt fraudulent schemes. AI is positioned as a crucial resource, equipped to analyze huge data quantities in real-time to identify scams, thereby preserving consumer trust, deterring criminals, and reducing financial loss.n

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