This week's episode of 'Financial Services Online' with Paige Estritori covers some intriguing updates in the Australian insurance industry. A ruling in sports insurance involving an Australian female footballer and AIG Australia emphasizes the importance of understanding policy terms, as the athlete's physiotherapy claim was denied due to specific policy requirements. In response to recent catastrophic floods, New South Wales Premier Chris Minns urges insurance firms to expedite claim settlements while advocating for improved claim tracking and consumer advocacy. Eric Insurance was directed to refund a customer for a misguided GAP policy, highlighting the necessity of transparency and customer awareness. Lastly, life insurer Acenda introduces a comprehensive relief package responding to the flood situation in New South Wales, which sets a new standard for industry response during natural disasters. Tune in for these pressing insights and more.

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