This week's Insurance News Wrap hosted by Paige Estritori from Financial Services Online highlights key developments in the Australian insurance sector starting with an Australian Financial Complaints Authority (AFCA) ruling in favor of a 74-year-old tourist, who incurred an unexpected $195,223 air ambulance bill in Bangkok. Insurance provider, Lloyd's, was ordered to pay the entire bill against its initial refusal. In leadership updates, Tim Wiles is announced as the permanent CEO of marine insurance leader, Club Marine. Following a major scandal involving undisclosed insurance brokerage fees, major strata management firm, Netstrata, is under investigation by the New South Wales government, and its managing director, Stephen Brell, has resigned. Netstrata is striving for enhanced transparency during the ongoing investigation.

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