In this week's Insurance News Wrap, Paige Estritori discusses pressure on insurance brokers for more revenue transparency, especially towards small businesses. She covers upcoming major structural changes at icare, the state-managed insurance provider, aimed to boost efficiency and minimize service costs. Paige also highlights a case in trauma insurance where a severe injury claim was refused due to lack of proof for permanent disability. Lastly, she details the transformative role of AI in the insurance claims sector, with advancements in data analysis, claim categorization, and fraud detection. Follow Financial Services Online for regular updates on Australia's insurance landscape.n

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