In the latest weekly edition of Financial Services Online's insurance news, Paige Estritori discusses decisions and developments in the Australian Insurance sector. Coverage includes the significant case involving the Australian Financial Complaints Authority (AFCA) and Chubb Insurance. The case, stemming from disputed repairs to water damage following vandalism, ended with AFCA ruling in the apartment owners' favor. In policy news, New South Wales progresses in their fight against claim farming with the Controversial Claim Farming Practices Prohibition Bill 2025. In technological trends, the Royal Automobile Association of South Australia embarks on system modernization via Duck Creeks OnDemand Cloud platform, facilitated by a sizable deal with Allianz Australia. Lastly, scrutiny grows around insurers' pricing practices, labelled as "poverty premiums" and "loyalty taxes", prompting calls for a focus on trust and fairness. Stay tuned as further updates unfold.

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