In this week's Financial Services Online podcast, Paige Estritori discusses key insurance industry strategies and developments. The Australian Financial Complaints Authority (AFCA) upheld a homeowner's ground movement damage claim related to a water main leak, leading to an order for Hollard Insurance to cover repair costs. Meanwhile, QBE continues to innovate claims handling, utilizing lessons from past natural disasters and incorporating technology like geospatial analysis. Additionally, the rising Australian dollar is bolstering travel plans and spending abroad among Australians, with digital wallets becoming increasingly popular. Lastly, the Australian Consumers Insurance Advocacy proposed that a portion of home insurance premiums be contributed towards a resilience fund, paving the way for increased support for policyholders facing insurance hardships due to property issues. For further updates, visit financialservicesonline.com.au.n

Ver todos los episodios