We have been lucky enough to work with Jo Lakin on several occasions, one of which was when she attended our Accreditation in Mediation course and became a certified mediator. So, it was a delight to have Jo on our Inspiring Thoughts podcast this week discussing the 'Power of Early Dialogue'. 
 
Jo tells Stephen Adams how the skills she learnt help both in her Employee Relations role, as well as outside of the workplace. Like us, Jo is a huge advocate of leaning into difficult conversations in order to stop them from escalating further and she has seen for herself the difference that can make for her clients and colleagues.
 
you can listen to the podcast here:

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