Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group

05/07/2016 19 min
Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group

Listen "Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group"

Episode Synopsis

We interview the Managing Director of the Sports Retailing at the Super Retail Group, Erica Berchtold. We discuss the unique journey she took to her current role as well as the role of NPS as a measure of customer sentiment.