Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group

Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group

Inside Retail

05/07/2016 7:26AM

Episode Synopsis "Retail Insights - Episode 5 - Erica Berchtold- Super Retail Group"

We interview the Managing Director of the Sports Retailing at the Super Retail Group, Erica Berchtold. We discuss the unique journey she took to her current role as well as the role of NPS as a measure of customer sentiment.

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