75 Years of Paychex Experience: CX Encompasses Everything – Luckily, Meg and Gail Have Seen It All

Inside Paychex
03/10/2022 28 min Episodio 129
75 Years of Paychex Experience: CX Encompasses Everything – Luckily, Meg and Gail Have Seen It All

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Episode Synopsis

Outside of the service we provide current clients, what other factors shape the Customer Experience (CX)? The answer might surprise you. For CX Day, we soak in the collective wisdom of tenured CX leaders Meg Poccia (40 years at Paychex), Customer Experience Manager, and Gail Kopitske (35 years), Business Program Manager – Service.

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