18. Utilizing Big Data and Automation to Realize Vodafone's Digital Service Transformation

Innovation Roundtable Insights
08/01/2019 30 min Temporada 1 Episodio 18
18. Utilizing Big Data and Automation to Realize Vodafone's Digital Service Transformation

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Episode Synopsis

Christopher Holmes from Vodafone draws upon his experience as Head of Future Operations in our interview with him in November 2017. The conversation involves the innovation processes at Vodafone, and how they have improved their customer services with emerging technologies and driven their own digital transformation.

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