Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

22/04/2025 45 min
Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

Listen "Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal"

Episode Synopsis

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They've raised $82M from amazing investors such as Emergence Capital.Alex's favorite book: The PayPal Wars (Author: Eric M. Jackson)(00:01) Introduction(02:37) Evolution of customer contact tools and legacy players(06:02) Launching Regal: Origin story and early challenges(08:41) MVP strategy and problems worth solving(11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring(16:13) Ideal early-stage team construction and hiring philosophy(19:06) Sequencing hires as company scales(20:58) What makes a good investor and how to leverage them(25:42) Best and worst experiments while building Regal(29:04) Internal use of AI at Regal across teams(31:49) The future of AI phone agents and near-term blockers(34:13) Rapid Fire Round--------Where to find Alex Levin: LinkedIn: https://www.linkedin.com/in/alexlevin1/--------Where to find Prateek Joshi: Newsletter: https://prateekjoshi.substack.com Website: https://prateekj.com LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19 X: https://x.com/prateekvjoshi 

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